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Summer Madness

10 July 2017 10:43

Ever wondered how we could cope better at a time when every man, woman and his dog up sticks and heads off on a traditional summer holiday?

We work hard all year and all deserve one, but isn’t it frustrating when it seems twice as hard to get hold of anyone to hear those magical words ‘Contracts exchanged today’ Of course you might be lucky enough that everyone dealing with your transaction is still in the country but what about that couple at the bottom of the chain who are just about to jet off to Majorca for a week because of feeling stressed by the whole event?

Nobody can offer any guarantees against this type of situation, but we can organise ourselves in a way to minimise disruption and potential lost sales.

At Ready to Go Legal our strategy is to work with hand-picked individuals conveniently located and who consistently deliver great communication no matter the time of year. We do of course accept that they will have a holiday but we carefully manage both the caseload in advance of any break and an appointed individual to keep the wheels moving during any absence. In fact, many of our fee earners will provide an out of hours contact number to meet tight deadlines. After all, it’s in everyone's best  interests when we are aligned and working on a new move no legal fee basis.

By stepping away from a call centre, low priced mass market service we are already seeing the benefits of happier returning clients on a regular basis.

If you value this approach why not take a look around our website, we would love to hear how we could help you and can organise an appointment to find out more. By understanding that one shoe does not fit all we have been able to provide a tailor made service for each of our business partners.

All clients using the Ready to Go Legal service benefit from our 7 Point Promise and every introducer is entitled to access to our customer for life programme