What information do we collect?
We qualify a client’s needs by processing the following information:-
- Title and full name
- Postal correspondence address, personal and work e mails, landline and mobile telephone numbers
- Information provided by each client upon enquiry by any means including telephone conversations that relate to the service or guidance that they require.
What we do with the information?
The information you provide will be used to inform you of products and services that we are able to offer currently and that may vary from time to time.
We will maintain a record of your historical choices in a CRM system that may help us identify any future needs. We will use these records to update you through newsletters, promotions and incentives directly and from our business partners. If you do not wish to receive this information you may opt out of this service at any time by informing us by e mail.
Cookies and security
We have suitable procedures in place to safeguard your personal information and monitor and train staff on the ongoing effectiveness of this aspect. The information you provide is used to create reports on how the website is being used and what areas are the most effective for our business. This file is known as a cookie and is only used by us for statistical analysis before being removed .The cookie file requests permission to be placed on your computer’s hard drive to help us best respond to you as an individual. You can adjust the settings on your computer or laptop if you wish to decline cookies.
Links to other websites
The Ready To Go website contains links to other 3rd party websites of which we have no direct control. We are not responsible for the privacy policies or security of these. We recommend that you check directly the information relating to these.
Access to information held
You are able to request in accordance with the Data Protection Act 1998 any personal information we may have about you.
You can contact us if you would like to obtain a record of data that we hold or advise us of any changes or inaccuracies by writing to us at Afon House, Worthing Road, Horsham, West Sussex RH12 1TL